Why is communication important?
Looking for information, motivating, giving compliments, making appointments, giving advice, sell something, greeting, taunting, etc.

70% error in the working world is a matter of communication. Because:
• Dissatisfaction with each other
• Low Moral
• Loss of working in a team spirit
• Exit in high employee
• Conflict and arguments
• The decline in confidence and self-confidence.
• Loss of companionship

The results of effective communication.
• There is cooperation
• Maintain relationships
• Completing the task either individual or group
• Mutual motivate
• Mutual help
• The atmosphere is relaxed, comfortable, mutual trust, Psychological safety

What things to consider in communicating?
• Body language
• Facial expressions
• choice of words
• writing style
• Talk with a clear language

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