COMMUNICATION AND LEADERSHIP


Why is communication important?
Looking for information, motivating, giving compliments, making appointments, giving advice, sell something, greeting, taunting, etc.

70% error in the working world is a matter of communication. Because:
• Dissatisfaction with each other
• Low Moral
• Loss of working in a team spirit
• Exit in high employee
• Conflict and arguments
• The decline in confidence and self-confidence.
• Loss of companionship

The results of effective communication.
• There is cooperation
• Maintain relationships
• Completing the task either individual or group
• Mutual motivate
• Mutual help
• The atmosphere is relaxed, comfortable, mutual trust, Psychological safety

What things to consider in communicating?
• Body language
• Facial expressions
• choice of words
• writing style
• Talk with a clear language

Building a Partnership team will produce an effective relationship

Assessing one’s communication skills:
• Question
• express opinions
• Trying to reflect his understanding
• Offer aid
• Respect others’ opinions
• Being a good listener
• Be honest to yourself

How to cooperate ?
• Dividing the target or to other missions
• attitude of mutual trust, openness, honesty in communication among team members
• sense of belonging / to be part of a team
• Willingness to participate / take part
• Making decisions together
• Have commitments made and agreed upon since the beginning

Creator Climate Work
1. open-door policy
2. cooperation
3. all positions are key positions
4. mutual trust
5. respect
6. accountability
7. discipline
8. the warmth

Effective team
1. Clear objectives,
2. Skills related,
3. effective leadership,
4. Mutual trust.
5. Good communication and healthy
6. Commitment
7. Support from outside the system
8. Support from within the system,
9. The ability to negotiate.

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